Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
1 comment

I have a $90,000 BMW and have been a loyal customer for years. I called in to bmw in order to be services with a basic request about my BMW luxury convertible key fob replacement.

I was hung up on three times by greedy commission salesmen after they discovered they couldn't bait and switch me into other products and this was a service call with low commission for them.

When I finally called BMW corporate headquarters they put me on hold for three and a half hours in order to punish me unfairly. BMW has the worst customer service and outright abuse of their customers in the history of capitalism.

Product or Service Mentioned: Bmw Customer Care.

Reason of review: Poor customer service.

I didn't like: Customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

My daughter's 11 328 needed a cam position sensor she was given an estimate $2774 .00.The part on the internet was $100.00 .the dealer BMW Nashville. Wanted to replace va

lve cover $700.00. Battery250.00 sensor $625.00 This type of gouging is the reason people hate the Brand I've owned 7 BMW s I'll never buy another BMW .#RIPOFF

You May Also Like