Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
1 comment

I have a $90,000 BMW and have been a loyal customer for years. I called in to bmw in order to be services with a basic request about my BMW luxury convertible key fob replacement.

I was hung up on three times by greedy commission salesmen after they discovered they couldn't bait and switch me into other products and this was a service call with low commission for them.

When I finally called BMW corporate headquarters they put me on hold for three and a half hours in order to punish me unfairly. BMW has the worst customer service and outright abuse of their customers in the history of capitalism.

I didn't like: Customer service.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1415665

My daughter's 11 328 needed a cam position sensor she was given an estimate $2774 .00.The part on the internet was $100.00 .the dealer BMW Nashville. Wanted to replace va

lve cover $700.00. Battery250.00 sensor $625.00 This type of gouging is the reason people hate the Brand I've owned 7 BMW s I'll never buy another BMW .#RIPOFF

You May Also Like